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Simple, fast and future-proof payments for the travel industry

Open the door to new experiences and speed up your payment settlement with Trustly online banking payments. With Trustly, your payments just flow from account to account – no cards, no app download, no registration.

What can your travel business achieve with Trustly?

How does maximized conversion, next day settlement and reduced admin sound for a start?

With Trustly, you can accept payments, issue refunds and access valuable user insight data. Easy activation and multi-currency functionality gives you the power to expand your business across borders with access to +525 million customers in Europe, the Americas and Australia.

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“Multiple payment methods are not only critical to lower the purchase barriers and to increase sales for airBaltic but also to improve our service for customers giving them the possibility to choose the payment method that is easiest and fits best their individual needs.”

airbaltic
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The third and final chapter in the #trustlytravelinsights series?

Diversifying a merchant’s payments mix. Shining a light on the hidden costs of payments. Keeping up with local expectations. The power of partnerships. Unlocking the potential of PSD2. The impact of coverage on conversion. And research data that gives payments leaders reasons to be optimistic. All explored inside.

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Solutions for the travel industry

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Accept payments

Travelers pay instantly and securely with no spending limits for high-value transactions and virtually no chargebacks for merchants. No manual input eliminates human error, reducing your admin costs and improving your cash flow.

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Instant refunds

Trustly takes responsibility for the entire payment flow, making refunds fast and simple. Consumers receive their refunds instantly ensuring a better experience. Merchants can easily initiate the process via an API call.

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Accept recurring payments

Trustly offers an easier way to accept recurring payments from your customers with one-click payments and subscriptions that never expire. Once your customer signs the mandate, their subscription will never be interrupted again.

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Open Banking explained

Ever wanted to know what Open Banking is and what it can do for your business? What does the consumer stand to gain from it? Read about all this and more.

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

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What's new?
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Four key payments changes in the travel industry post-COVID with Mike Parkinson

Before the pandemic, there were a lot of predictions for how account-to-account payments would almost double in the next 3 years. But then, a little thing known as COVID-19 happened, rocking entire industries to the core. Especially the travel industry. Obviously this has meant that some predictions need to be updated, but I want to share with you four key trends that have been accelerated thanks to the pandemic.

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New horizons for consumers, but business travel will lag behind

A Bloomberg survey of 45 large businesses in the US, Europe and Asia shows that 84% plan to spend less on travel post-pandemic. The Global Business Travel Association says spending on corporate trips is set to shrink by as much as 15%. For online travel agencies, there is a need to adapt to pivot their business and focus more on leisure travel.

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The pandemic has made online travel agencies more dynamic and flexible

The era of the agile operator is here. As the Travel industry regains its footing after more than a year, we spoke to Andreas Elmgren, COO of online travel agency Sembo, and Per Mohseni, CEO of travel technology group RCG, about how to survive a pandemic with flexibility.

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