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Make loans a simple, hassle-free experience

Provide instant payouts to bolster acquisition and retention.

Create value for your loans business

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Boost borrower acquisition with instant payouts

Client acquisition is expensive. But, by offering instant loans, providers can differentiate where it really matters to borrowers - the speed of loan payment. Trustly uses both intra-bank networks and instant schemes, creating highly reliable instant payments.

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Better customer experience leads to better retention

On average, customers are only profitable after the 3rd loan – so in the loans industry retention is key. Studies have proven that 83% prefer Trustly’s UX to that offered by standard manual bank transfer. By offering customers the ability to repay loans with their preferred method, loan providers can increase retention.

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Slash support costs associated with manual bank transfers

Support is needed for 3% of manual bank transfers*. With Trustly, the risk of manual entry errors is removed as IBAN & reference codes are pre-populated. What’s more, fast payouts help decrease support calls as the money appears instantly in the borrower’s account.

“Tando continue to benefit from Trustly’s expertise, innovation and excellent service in every market we trade in. We consider our partnership with Trustly to be invaluable!”

tando
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Covering a vast financial services landscape

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Insurance

Differentiate and improve customer satisfaction by offering instant claims payouts.

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Trading

Let clients access funds instantly and directly with our secure and hassle-free payment solutions.

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Banks and EMI's

Super fast bank transfers across Trustly’s covered markets.

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Remittance

Rapidly exchange funds and offer same-day payouts across all our covered markets.

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Borrower acquisition? We’re sitting on a goldmine of insight.

Time is money. Especially in the loans business. In our survey, a whopping 76% said the time it takes for funds to reach their bank accounts affected their choice of lender. Repayments pose several issues as well as 60% are worried of making errors when using manual bank transfer to repay a loan. This report unlocks the key actionable insights for lenders looking to increase profitability. Download it and get in touch with us for further discussion.

Trusted by leading industry names

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

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Increase loyalty among borrowers with instant loan payments

Given that new customers are both expensive and difficult to acquire, lenders need to look at whether they are investing enough in retaining their customers. This means that building retention through loyalty is key. Learn more about how instant loan payments can help you build loyalty in your loan business. Download our insights paper.

What's new?
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This is why Money20/20 is a payments paradise

When you gather most of Europe’s Fintech and Open Banking experts under the same roof, you’re going to capture elite-level insights. Our team on the ground managed to catch up with some of the brightest minds in payments together with friends in the industry.

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Rising up at Trustly, Money20/20 and the entire Fintech industry.

It’s been well established by various studies that diversity and gender inclusivity drives higher returns on equity. In fact, inclusive teams can be as much as six times more innovative than non-diverse, non-inclusive teams. So closing the gender gap can now be seen as a matter of global economic importance.

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Our key takeaways from Money20/20 Amsterdam

We had the absolute pleasure of sponsoring and exhibiting at one of the world’s premier Fintech events. A lot was made clear. Below are Trustly’s key takeaways from this year’s European Money20/20 event.

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*Source: Trustly Survey of European Loan Consumers (2019)