Make loans a simple, hassle-free experience

Provide instant payouts to bolster acquisition and retention.

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Create value for your loans business

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Boost borrower acquisition with instant payouts

Client acquisition is expensive. But, by offering instant loans, providers can differentiate where it really matters to borrowers - the speed of loan payment. Trustly uses both intra-bank networks and instant schemes, creating highly reliable instant payments.

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Better customer experience leads to better retention

On average, customers are only profitable after the 3rd loan – so in the loans industry retention is key. Studies have proven that 83% prefer Trustly’s UX to that offered by standard manual bank transfer. By offering customers the ability to repay loans with their preferred method, loan providers can increase retention.

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Slash support costs associated with manual bank transfers

Support is needed for 3% of manual bank transfers*. With Trustly, the risk of manual entry errors is removed as IBAN & reference codes are pre-populated. What’s more, fast payouts help decrease support calls as the money appears instantly in the borrower’s account.

“Tando continue to benefit from Trustly’s expertise, innovation and excellent service in every market we trade in. We consider our partnership with Trustly to be invaluable!”

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Covering a vast financial services landscape

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Insurance

Differentiate and improve customer satisfaction by offering instant claims payouts.

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Trading

Let clients access funds instantly and directly with our secure and hassle-free payment solutions.

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Banks and EMI's

Super fast bank transfers across Trustly’s covered markets.

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Remittance

Rapidly exchange funds and offer same-day payouts across all our covered markets.

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Borrower acquisition? We’re sitting on a goldmine of insight.

Time is money. Especially in the loans business. In our survey, a whopping 76% said the time it takes for funds to reach their bank accounts affected their choice of lender. Repayments pose several issues as well as 60% are worried of making errors when using manual bank transfer to repay a loan. This report unlocks the key actionable insights for lenders looking to increase profitability. Download it and get in touch with us for further discussion.

Trusted by leading industry names

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

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Increase loyalty among borrowers with instant loan payments

Given that new customers are both expensive and difficult to acquire, lenders need to look at whether they are investing enough in retaining their customers. This means that building retention through loyalty is key. Learn more about how instant loan payments can help you build loyalty in your loan business. Download our insights paper.

Let’s talk solutions

Want to learn more about how Trustly can help grow your business? Just fill in the form and we’ll be in touch to guide you.

Merchant portal

In November 2020, Trustly launched a whole new look. Here’s everything you need to know to keep your checkout up to date.

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What's new?
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Trustly reports record quarter with accelerated growth, IPO postponed

Stockholm, Sweden, May 3, 2021 — Today Trustly announces its key financials for the first quarter of 2021.

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What do most payment professionals get wrong about Open Banking?

We quizzed payment professionals on the capabilities of different Open Banking Payment vendors. Here’s what we found out.

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Trustly receives preliminary assessment from the SFSA

Stockholm, Sweden, 21 April 2021 — Trustly’s Sweden-based subsidiary Trustly Group AB is a licensed payment institution, supervised by the Swedish Financial Supervisory Authority (“SFSA”) since 2010. Trustly is subject to assessments by regulatory authorities as a normal part of its business.

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*Source: Trustly Survey of European Loan Consumers (2019)