Instant claims payments for insurance providers

Provide an incredible customer experience with fast, direct payouts.


For insurance businesses heading towards the future


Payment speed increases conversion

Customer acquisition is expensive, but by offering instant claims payouts, providers can differentiate on what really matters to consumers - the speed of payment. Trustly creates highly reliable instant payments using both intra-bank networks and instant schemes. Since a staggering 76 % state that speed of payment is essential in selecting an insurer, Trustly’s solution is vital.


Insurance that people want to stick with

In a highly competitive environment, where 36% of consumers are likely to leave over the next 12 months*, getting each consumer interaction right is essential. Studies show* that 82% are less likely to switch providers with instant claims payouts. You can also decrease churn by using Trustly Direct Debit (TDD). Available in Sweden, TDD is a convenient way to register recurring and one-click payments. Unlike cards, direct debits don't expire and can't be lost or stolen.


Reduce support costs

Fast payouts also help decrease support calls as money appears instantly in the client’s account. As many as 31% contact support needing help in processing a claim once it’s been approved*. With Trustly, the risk of manual entry errors is removed as IBAN & reference codes are pre-populated

Covering a vast financial services landscape



Set yourself apart from the competition by providing instant loan services.

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Let clients access funds instantly and directly with our secure and hassle-free payment solutions.

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Rapidly exchange funds and offer same-day payouts across all our covered markets.

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Banks and EMI's

Super fast bank transfers across Trustly’s covered markets.

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

0%Connected banks
0%Consumer reach

Let’s talk solutions

Want to learn more about how Trustly can help grow your business? Just fill in the form and we’ll be in touch to guide you.

Merchant portal

In November 2020, Trustly launched a whole new look. Here’s everything you need to know to keep your checkout up to date.

What's new?

Trustly reports record quarter with accelerated growth, IPO postponed

Stockholm, Sweden, May 3, 2021 — Today Trustly announces its key financials for the first quarter of 2021.

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What do most payment professionals get wrong about Open Banking?

We quizzed payment professionals on the capabilities of different Open Banking Payment vendors. Here’s what we found out.

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Trustly receives preliminary assessment from the SFSA

Stockholm, Sweden, 21 April 2021 — Trustly’s Sweden-based subsidiary Trustly Group AB is a licensed payment institution, supervised by the Swedish Financial Supervisory Authority (“SFSA”) since 2010. Trustly is subject to assessments by regulatory authorities as a normal part of its business.

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Trustlys Survey of European Insurance Customers (2019) 
EY, ‘Reimagining Customer Relationships’ (2014);
Trustly’s Survey of European Insurance Customers (2019)