Instant claims payments for insurance providers

Provide an incredible customer experience with fast, direct payouts.

For insurance businesses heading towards the future


Payment speed increases conversion

Customer acquisition is expensive, but by offering instant claims payouts, providers can differentiate on what really matters to consumers - the speed of payment. Trustly creates highly reliable instant payments using both intra-bank networks and instant schemes. Since a staggering 76 % state that speed of payment is essential in selecting an insurer, Trustly’s solution is vital.


Insurance that people want to stick with

In a highly competitive environment, where 36% of consumers are likely to leave over the next 12 months*, getting each consumer interaction right is essential. Studies show* that 82% are less likely to switch providers with instant claims payouts. You can also decrease churn by using Trustly Direct Debit (TDD). Available in Sweden, TDD is a convenient way to register recurring and one-click payments. Unlike cards, direct debits don't expire and can't be lost or stolen.


Reduce support costs

Fast payouts also help decrease support calls as money appears instantly in the client’s account. As many as 31% contact support needing help in processing a claim once it’s been approved*. With Trustly, the risk of manual entry errors is removed as IBAN & reference codes are pre-populated

Covering a vast financial services landscape



Set yourself apart from the competition by providing instant loan services.

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Let clients access funds instantly and directly with our secure and hassle-free payment solutions.

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Rapidly exchange funds and offer same-day payouts across all our covered markets.

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Banks and EMI's

Super fast bank transfers across Trustly’s covered markets.

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

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What's new?

This is why Money20/20 is a payments paradise

When you gather most of Europe’s Fintech and Open Banking experts under the same roof, you’re going to capture elite-level insights. Our team on the ground managed to catch up with some of the brightest minds in payments together with friends in the industry.

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Rising up at Trustly, Money20/20 and the entire Fintech industry.

It’s been well established by various studies that diversity and gender inclusivity drives higher returns on equity. In fact, inclusive teams can be as much as six times more innovative than non-diverse, non-inclusive teams. So closing the gender gap can now be seen as a matter of global economic importance.

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Our key takeaways from Money20/20 Amsterdam

We had the absolute pleasure of sponsoring and exhibiting at one of the world’s premier Fintech events. A lot was made clear. Below are Trustly’s key takeaways from this year’s European Money20/20 event.

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Trustlys Survey of European Insurance Customers (2019) 
EY, ‘Reimagining Customer Relationships’ (2014);
Trustly’s Survey of European Insurance Customers (2019)