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Instant claims payments for insurance providers

Provide an incredible customer experience with fast, direct payouts.

For insurance businesses heading towards the future

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Payment speed increases conversion

Customer acquisition is expensive, but by offering instant claims payouts, providers can differentiate on what really matters to consumers - the speed of payment. Trustly creates highly reliable instant payments using both intra-bank networks and instant schemes. Since a staggering 76 % state that speed of payment is essential in selecting an insurer, Trustly’s solution is vital.

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Insurance that people want to stick with

In a highly competitive environment, where 36% of consumers are likely to leave over the next 12 months*, getting each consumer interaction right is essential. Studies show* that 82% are less likely to switch providers with instant claims payouts. You can also decrease churn by using Trustly Direct Debit (TDD). Available in Sweden, TDD is a convenient way to register recurring and one-click payments. Unlike cards, direct debits don't expire and can't be lost or stolen.

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Reduce support costs

Fast payouts also help decrease support calls as money appears instantly in the client’s account. As many as 31% contact support needing help in processing a claim once it’s been approved*. With Trustly, the risk of manual entry errors is removed as IBAN & reference codes are pre-populated

Covering a vast financial services landscape

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Loans

Set yourself apart from the competition by providing instant loan services.

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Trading

Let clients access funds instantly and directly with our secure and hassle-free payment solutions.

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Remittance

Rapidly exchange funds and offer same-day payouts across all our covered markets.

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Banks and EMI's

Super fast bank transfers across Trustly’s covered markets.

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Trustly by the numbers

With over a decade of experience behind us — and innovation, ambition and plenty of excitement for the payment evolution in front of us — we have a lot to be proud of.

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What's new?
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*Sources:
Trustlys Survey of European Insurance Customers (2019) 
EY, ‘Reimagining Customer Relationships’ (2014);
Trustly’s Survey of European Insurance Customers (2019)