ec-merchantsurvey-hero4

How merchants can take control of e-commerce payment costs

We asked over 1,000 leading online retailers in Europe about their payment-related challenges. Download our 2021 e-commerce merchant report to find out what the respondents said and what strategies they are adopting.

Here's a preview of what merchants have to say:

streamline-icon-interface-favorite-dislike-1-at-800x800

65% feel they have weak negotiation power with card providers

streamline-icon-currency-dollar-decrease2-at-800x800

32% are looking for ways to reduce payments costs

streamline-icon-mobile-shopping-bag2-at-800x800

35% want to diversify payment methods away from cards

streamline-icon-forbidden-phone-off2-at-800x800

35% need to reduce friction caused by regulation (GDPR, SCA)

“Traditional payment methods were not built for the age of e-commerce and the result is a number of restrictions, friction points and cost issues for merchants.”

trustly-take_control_of_ecomm_payments3