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How can we help?

    Welcome to find answers to your questions in the relevant areas below.

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    Deposits

    The transaction left your bank account and didn’t reach the recipient?

    Find out more about transactions from your bank

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    Withdrawals

    Wondering about a payment to your bank?

    Here’s how to check and general info

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    Direct Debit

    For one-click payments and recurring payments, learn more here

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    Technical question

    Can’t submit a payment? Get help here

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