Becoming the preferred payment method
PayWithMyBank was founded in California's Silicon Valley in 2012 and merged with Trustly AB out of Sweden in 2019 to form the leading global Online Banking Payments network. Our mission is to make Online Banking Payments compelling for both merchants and online shoppers around the world.
Trustly then and now
Since 2008 we’ve matured from three people in 2008 to over 350-strong today. With nine offices in Europe and the Americas, we process more than 9 million payments monthly and are backed by Nordic Capital.
What we do
We are a Fintech company that develops and sells online payment solutions. Our mission is to make online bank payments convenient for everyone by connecting consumers and merchants through the bank account - the hub of people’s financial life.
North American Management
North American Management
Alexandre Gonthier, CEO Trustly, Inc.
Alex is from Switzerland, so it’s no surprise that he’s a money expert. Since 1997, he has been a founder and entrepreneur, building several successful payments companies. Alex was CEO and co-founder of iPIN (acquired by Aepona and subsequently, Intel Corp.), a leading online and mobile payment platform for the likes of Visa, Wells Fargo, HSBC, AT&T, Verizon, Vodafone, Orange, BT and GM. Alex was also the CTO of mobile payments company Paymo, which merged with Boku (LON: BOKU), the global leader in carrier billing-based mobile payments fueling customers like Apple, EA, Facebook, Google and Sony. As CEO and Director of online and mobile ticketing platforms Trinity Mobile and Ticketscript (now part of Eventbrite, NYSE: EB), he learned firsthand about payments from the merchant acceptance perspective. Alex was previously an Advisor to private equity firm 3i (LON: III) and a Venture Partner at venture capital firm Wellington Partners in London.
Ezio Fernandes, CTO
Ezio is a Computer Scientist from Brazil, where he started programming when he still had to sit at the kids’ table. He has been the chief software architect and lead programmer at several prominent companies for over 18 years. Prior to PayWithMyBank, Ezio led technical teams at the Brazilian telecommunications regulatory agency, Anatel, and at Claro Mobile, the largest mobile phone network in the Americas. Ezio’s experience in payments comes from 3 years at BOKU as Chief Architect, and 5 years at the Xerox research and development center in Brazil. He also worked as consultant and/or lead architect on several projects for companies including CTBC Bank, TIM, Telefonica, Merrill Lynch and ArcelorMittal. Ezio has a degree in Computer Science from the Universidade Federal do Espírito Santo in Brazil.
John McLane, President
John is an enterprise technology veteran with 15 years' experience driving profitable growth and helping enterprise customers to best engage and serve their consumers. Prior to Trustly, John built the Customer Success function at Khoros (formerly Lithium Technologies), a Vista Equity Partners portfolio company. Prior to Khoros he was Chief Operating Officer at Waterfall, a mobile marketing SaaS company helping retailers in driving revenue growth. Previous roles included SVP Corporate Development for Epicor, Principal at Sverica Capital, and Engagement Manager at McKinsey & Company. John has MBA and MA degrees from the Wharton School and the Joseph Lauder Institute at the University of Pennsylvania. He completed undergraduate degrees in Economics at Universite de Paris IX Dauphine and in Art History at Carleton College.
Kathryn McCall, CLO
Kathryn is responsible for overseeing all of Trustly’s legal activities and policies, including corporate governance, securities, intellectual property, and compliance and regulatory affairs. She has extensive experience working with technology companies. Before joining Trustly, Kathryn was a partner for the law firm of Sideman & Bancroft, LLP in San Francisco and prior to that was Of Counsel with Carr & Ferrell, LLP in Menlo Park, California. She has over 20 years of experience in corporate governance, securities regulation, financings (both debt and equity), commercial agreements, and mergers and acquisitions. Kathryn speaks regularly on corporate governance matters as well as financings and mergers and acquisitions. Kathryn graduated cum laude with a Bachelor of Science in Business Administration (double emphasis in Marketing and Finance) from the University of Southern California and received her law degree from California Western School of Law.
Craig McDonald, CBO
Craig is a financial technology veteran with over 17 years’ experience working to solve the payments challenges for companies of every size and vertical. Prior to PayWithMybank, Craig spent three years with MoneyGram supporting its 2,700 financial institution clients, a $2 billion portfolio, and the company’s digital distribution. Previously, Craig held executive positions at Nexxo Financial (acquired by MoneyGram), Valista/iPIN (acquired by Aepona and subsequently Intel Corp.). At Valista, Craig was COO and managed worldwide expansion with customers such as AT&T, Verizon, AOL, General Motors, British Telecom, France Telecom, NTT DOCOMO, and others. Craig has a B.S. in Electrical Engineering and Computer Science from Michigan State University.
Wendy Roberts, VP Risk
Wendy brings a strong track record of experienced leadership to Trustly, having held a variety of risk management roles in large corporations and smaller startups across multiple industries. Prior to Trustly, Wendy was VP of Trust & Safety and Customer Support at Thumbtack, an online marketplace for professional services, where she built out the risk function over a three-year period. Prior to Thumbtack, she led an analytics team at Facebook, focused on protecting the platform from spam and objectionable content while preventing account compromise and fraudulent accounts. Previous roles included VP of Risk at Yapstone, a payments company; Consulting Engagement Manager at Fair Isaac; and Senior Director at PayPal, where she spent over six years in various risk and operational roles. Wendy earned a master’s degree in Financial Engineering from the Haas School of Business, and an MBA from the University of San Francisco. She completed her undergraduate studies in chemical engineering at the University of California, Berkeley.
Michelle Tien, VP People and Operations
Michelle began her career with boots-on-the-ground emerging markets experience in Russia and China. She builds and scales enterprise businesses, and led executive teams at American Express, S&P Global, Citigroup and Credit Suisse through periods of rapid growth. Michelle graduated from The Wharton School and holds four degrees from the University of Pennsylvania – an MBA, an MA International Studies, a BS Economics, and a BA Psychology.
Johan Tjärnberg, Chairman | Founder, Bambora
In 2014, Johan founded Bambora, an international payments processor for in-store and online retailers. Following Ingenico’s acquisition of Bambora in July 2017, Johan served as Ingenico’s EVP Small & Medium Business and, until most recently, as EVP of Retail Business. Prior to founding Bambora, Johan served as CFO and later CEO of Point, a leading European payment services provider.
Fredrik Näslund, Board member | Partner, Nordic Capital
Fredrik is a Partner at Nordic Capital Advisory AB, advisor to Nordic Capital’s funds, responsible for Norway and Denmark, as well as Technology & Payments. In the past 15 years, Fredrik was involved in building Nordic Capital’s position as the leading private equity investor in Nordic technology and payments, as the responsible adviser for investments, such as Point, Bambora, Itiviti, CINT and Trustly. Before that, Fredrik held various senior positions in Capio. Fredrik holds a Master of Science in Engineering Physics from Chalmers University of Technology in Gothenburg and a Master of Science in Business Administration from the School of Business, Economics and Law at the University of Gothenburg.
Måns Alfvén, Board member | Co-Founder, Alfvén & Didrikson
Måns has been on Trustly’s Board of Directors since 2011. He is the co-founder of investment firm Alfvén & Didrikson. Måns was previously the CEO of Dipylon Medical, a startup in medical technology equipment. He has also worked as Sweden’s Trade Commissioner in Australia. Between 1999 and 2004, he worked as a consultant at the Boston Consulting Group. Måns holds a Masters in Science from the Stockholm School of Economics and has also studied at Wharton Business School, Pennsylvania, and at the Royal Institute of Technology in Stockholm.
Daniel Berglund, Board member | Partner, Nordic Capital
Daniel is a Principal at Nordic Capital Advisory AB, advisor to Nordic Capital’s funds, where he focuses on investments in technology and payments. Before he began at Nordic Capital, he worked at Bain & Company, most recently as a Senior Associate. Daniel holds a Master of Science in Economics from the Stockholm School of Economics and Ross School of Business at the University of Michigan.
Carl Wilsson, Board member | Co-Founder & VP Business Development
Carl is one of Trustly’s co-founders and is Vice President Business Development. Carl studied economics at the Stockholm School of Economics.
Peter Thorninger, Board member | Operations Principal, Nordic Capital
Peter is the Operations Principal at Nordic Capital Advisory AS, advisor to Nordic Capital’s funds. Peter holds a Master of Science in Political Science from Aarhus University. In 2009-2016, Peter worked for Chr. Hansen A/S, a leading company in natural food ingredients, most recently as the Senior Vice President, Marketing and Sales. Before that, Peter was a consultant with the Boston Consulting Company in 2005-2009.
Erik Holm, Deputy member | Investment Manager, Nordic Capital
Erik is the Investment Manager at Nordic Capital Advisory AB, advisor to Nordic Capital’s funds. Erik holds a Bachelor of Science in Industrial Economics from the KTH Royal Institute of Technology in Stockholm and has also studied at the National University of Singapore. In 2015-2016, he worked at Morgan Stanley as an analyst in the EMEA Technology Group in London.
Hjalmar Didrikson, Deputy member | Cofounder, Alfvén & Didrikson
Hjalmar Didrikson is co-founder of Alfvén & Didrikson, an active and long-term backer of passionate entrepreneurs and teams with international growth ambitions. He has been involved on the board of many of the company's investments including Trustly, Phoniro, Acast and Joint Academy. Prior to his work with Alfvén & Didrikson, Hjalmar was an investment manager at EQT in Stockholm and Warsaw and a corporate finance adviser with UBS Investment Bank in London. Hjalmar holds a M.Sc. from the Stockholm School of Economics with exchange studies at the MBA level at the New York University Leonard N. Stern School of Business.
PayWithMyBank and Trustly Merged
Together, Trustly and PayWithMyBank will enable merchants with a global footprint to accept Online Banking Payments from European and US consumers. The merger addresses the needs of merchants to have an alternative to the card networks and accept online payments directly from consumers’ bank accounts, and for consumers to be able to pay in a fast, simple, and secure way.
There’s no account to create
No credit or debit card to reach for
No bank account or routing number to type in
All you need is your online banking ID and password
Come grow with us
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White Paper - How to lower payment processing costs and increase approval rates
If you want to learn about how to lower your payment processing costs while increasing your approval rates, download this White Paper. It is designed to give payment professionals an in-depth analysis of card processing costs and hidden fees. Spoiler alert: This white paper could help you improve your margins by using Online Banking Payments.
Podcast - New Tech, New Models: ACH at the POS
PaymentsOnFire® Podcast from Glenbrook Partners. In this pandemic-constrained age, merchants will be looking for lower-cost payments and certainty. Take a listen to Craig McDonald, Chief Business Officer of Trustly, Inc. and George Peabody, Partner at Glenbrook Partners, and learn how Trustly provides a solution.
On-Demand Webinar - Nacha's New Account Validation Rule: Everything you need to know to stay compliant
Hear from Nacha and Trustly, and learn more about the new Account Validation rule for ACH originators. You will discover how clients like AT&T turned compliance into opportunity!
Don't miss out!