Trustly’s 2021 Travel Insights – Chapter 1

The first report in a new, three-part series exploring a post-pandemic future for the travel sector. Drawing on Trustly’s original research commissioned at the height of the pandemic, we reflect on a year without precedent and consider its implications for a recovery. Get your copy today.


‘Rebound or rehabilitation?’ is a much-needed reflection on the headwinds that hit travel merchants in 2020 – and an essential read for all executives involved in charting a course for the year ahead.


Reveals exclusive new research from Trustly, based on surveys of 450 senior payments leaders in airlines and online travel agents across six European markets.


Includes analysis and commentary from Trustly’s team, our payments partners, merchants, and travel industry experts.


Chapter one in three-part series, get your copy today and receive the second and third report as soon as it is published.

“Some of the basics never change, and what 2020 has shown is the critical importance of relationships and dialogue. In times of crisis, you need conversations to continue – in particular when business conditions are difficult, because if you’re not talking, things get missed.”

Jeremy Dyball, Head of Sales for payments at global travel technology leaders


Trustly’s 2021 Travel Insights – Chapter 2

The second chapter in the three-part #trustlytravelinsights series, exploring travel’s greatest stress test (yet). Payments as a commercial driver. Shifting consumer expectations. The changing ways we pay. Influencing traveller choice. Travel’s defining digital moment. Rethinking risk. New payment needs. Cost vs. customer experience. All explored inside.