Our company

Meet Trustly

As the global leader in Open Banking, we are on a mission to make Open Banking Payments a new standard, a more attractive alternative to credit and debit cards.

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Our Mission

Leading the Open Banking revolution

Our account-to-account platform redefines the speed, simplicity and security of payments, letting consumers pay merchants directly from their bank accounts.

By establishing direct connections with financial institutions, we are removing complexity and high-costs and adding efficiency and accessibility to the payments ecosystem. Our modern, pay-with-bank infrastructure allows Trustly to handle the complete payment experience, from initiation to collections.

Our platform powers guaranteed payments, instant payouts, KYC capabilities, and data to supercharge financial experiences and delight consumers.  

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Our history

How we got here

Today, the Trustly Americas team represents a combination of PayWithMyBank, a Silicon Valley startup founded in 2012 and Trustly AB of Sweden. The two companies merged in 2019 to form the leading global Open Banking Payments network.

Today, our team represents 30 nationalities, and we serve 8,300 merchants, connecting them with 650 million consumers and 12,000 banks in over 33 countries. We currently process over $42 billion in annualized transaction volume on our global network.

Meet our
North American leadership team

Alexandre Gonthier

Chief Executive Officer

Alexandre Gonthier
Chief Executive Officer

Alex is from Switzerland, so it’s no surprise that he’s a money expert. Since 1997, he has been a founder and entrepreneur, building several successful payments companies. Alex was CEO and co-founder of iPIN (acquired by Aepona and subsequently, Intel Corp.), a leading online and mobile payment platform for the likes of Visa, Wells Fargo, HSBC, AT&T, Verizon, Vodafone, Orange, BT and GM. Alex was also the CTO of mobile payments company Paymo, which merged with Boku (LON: BOKU), the global leader in carrier billing-based mobile payments fueling customers like Apple, EA, Facebook, Google and Sony. As CEO and Director of online and mobile ticketing platforms Trinity Mobile and Ticketscript (now part of Eventbrite, NYSE: EB), he learned firsthand about payments from the merchant acceptance perspective. Alex was previously an Advisor to private equity firm 3i (LON: III) and a Venture Partner at venture capital firm Wellington Partners in London.

Ezio Fernandes

Chief Technology Officer

Ezio Fernandes
Chief Technology Officer

Ezio is a Computer Scientist from Brazil, where he started programming when he still had to sit at the kids’ table. He has been the chief software architect and lead programmer at several prominent companies for over 18 years. Prior to PayWithMyBank, Ezio led technical teams at the Brazilian telecommunications regulatory agency, Anatel, and at Claro Mobile, the largest mobile phone network in the Americas. Ezio’s experience in payments comes from 3 years at BOKU as Chief Architect, and 5 years at the Xerox research and development center in Brazil. He also worked as consultant and/or lead architect on several projects for companies including CTBC Bank, TIM, Telefonica, Merrill Lynch and ArcelorMittal. Ezio has a degree in Computer Science from the Universidade Federal do Espírito Santo in Brazil.

Farhad Farzaneh

Chief Product Officer

Farhad Farzaneh
Chief Product Officer

Farhad is Chief Product Officer of Trustly, Inc, and he is responsible for overseeing all of Trustly’s product development. Farhad has over 30 years of experience in product and technology development and has worked on enterprise technology products in a wide array of fields, including Financial Services, Telecommunications, Medical Devices, and Solar. Prior to joining Trustly, Farhad was the Chief Technology Officer for New Sun Road where he had full responsibility for the entire product suite. Previously, Farhad was VP of Product at Nexxo, a provider of software for supporting alternative financial services to the underbanked, and also at Valista, an enterprise platform provider focusing on microtransaction payments. Farhad holds a Ph.D. in Biomedical Engineering from Duke University and currently resides in Berkeley, California.

John McLane

Chief Operating Officer

John McLane
Chief Operating Officer

John is an enterprise technology veteran with 15 years' experience driving profitable growth and helping enterprise customers to best engage and serve their consumers. Prior to Trustly, John built the Customer Success function at Khoros (formerly Lithium Technologies), a Vista Equity Partners portfolio company. Prior to Khoros he was Chief Operating Officer at Waterfall, a mobile marketing SaaS company helping retailers in driving revenue growth. Previous roles included SVP Corporate Development for Epicor, Principal at Sverica Capital, and Engagement Manager at McKinsey & Company. John has MBA and MA degrees from the Wharton School and the Joseph Lauder Institute at the University of Pennsylvania. He completed undergraduate degrees in Economics at Universite de Paris IX Dauphine and in Art History at Carleton College.

Frederick Crosby

Chief Revenue Officer

Frederick Crosby
Chief Revenue Officer

Frederick has nearly two decades of experience pioneering and driving growth in the digital cross-border C2C, B2B, and B2C payment space with some of the biggest names in the industry. His experience includes leading go-to-market teams at leading companies, including PayPal, Nium, Western Union, and Veem. Through his work, he aims to address the diverse needs of businesses and customers worldwide, looking for ways to make money movement simple and painless. Frederick holds an MBA from The University of Michigan and a BS in Mechanical Engineering from The University of California Berkeley.

Craig McDonald

Chief Business Development Officer

Craig McDonald
Chief Business Development Officer

Craig is a financial technology veteran with over 17 years’ experience working to solve the payments challenges for companies of every size and vertical. Prior to PayWithMybank, Craig spent three years with MoneyGram supporting its 2,700 financial institution clients, a $2 billion portfolio, and the company’s digital distribution. Previously, Craig held executive positions at Nexxo Financial (acquired by MoneyGram), Valista/iPIN (acquired by Aepona and subsequently Intel Corp.). At Valista, Craig was COO and managed worldwide expansion with customers such as AT&T, Verizon, AOL, General Motors, British Telecom, France Telecom, NTT DOCOMO, and others. Craig has a B.S. in Electrical Engineering and Computer Science from Michigan State University.

Kathryn McCall

Chief Legal Officer

Kathryn McCall
Chief Legal Officer

Kathryn is responsible for overseeing all of Trustly’s legal activities and policies, including corporate governance, securities, intellectual property, and compliance and regulatory affairs. She has extensive experience working with technology companies. Before joining Trustly, Kathryn was a partner for the law firm of Sideman & Bancroft, LLP in San Francisco and prior to that was Of Counsel with Carr & Ferrell, LLP in Menlo Park, California. She has over 20 years of experience in corporate governance, securities regulation, financings (both debt and equity), commercial agreements, and mergers and acquisitions. Kathryn speaks regularly on corporate governance matters as well as financings and mergers and acquisitions. Kathryn graduated cum laude with a Bachelor of Science in Business Administration (double emphasis in Marketing and Finance) from the University of Southern California and received her law degree from California Western School of Law.

Uri Zelmanovich

Chief Financial Officer

Uri Zelmanovich
Chief Financial Officer

Uri has over 20 years of progressive leadership experience in finance and operations, with the past decade in Payments/Fintech. Prior to joining Trustly in May of 2022, Uri was Vice President of Finance at Early Warning Services (“EWS”), a leading payments and identity risk management fintech and the operator of the Zelle®️ real-time payments network. As a key member of the team that brought Zelle to market, Uri helped navigate a period of significant investment, hyper-growth and transformation at the bank consortium-owned entity. Prior to EWS, Uri held leadership positions with PandoLogic (fka RealMatch), TMP/Monster Worldwide, and he began his career with Ernst & Young’s Management Consulting practice. He is a graduate of NYU’s Stern School of Business, where he earned his MBA in Corporate Finance.

Our Investors

Our Impact

$42 billion
Total Payment Value
8,300+
Global Merchants
12,000
Connected Banks
650+ million
Consumer Reach

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